Terms of service

Pending legal review

This is a draft. It isn't final until our lawyer has reviewed it, and paid plans stay off until then.

Who can use Smada Socials

  • You must be 18 or over.
  • Smada Socials is for business use: making posts and videos for a business or brand you run or work for.
  • You're responsible for what happens on your account, so keep your password and two-step codes to yourself.

What you make

  • What you make is yours. Smada Socials never posts anything for you: you check it and post it yourself.
  • AI can get things wrong. Check every post and video before you use it, especially anything that names a person or makes a claim. Drafts keep a link to their source so you can check it.
  • Don't use Smada Socials to make anything unlawful, misleading, defamatory, hateful or that infringes someone else's rights.

Real people, photos and voices

  • Only add a real person's photos or likeness if they've agreed to it, and record that consent where the app asks.
  • Only clone or use a voice you have the right to use: your own, or one whose owner has agreed in writing.
  • We may check real-person characters before they're used, and remove anything that breaks these terms.

Plans, credits and the trial

  • Plans (Starter, Creator, Pro, Studio) are monthly, priced in US dollars. Australian customers pay GST on top. Stripe takes the payments.
  • Each plan gives a set number of credits each month. Unused plan credits don't roll over to the next month.
  • Top-up credits last 12 months from purchase, and are for members with a plan.
  • The free trial lasts 7 days and gives 150 credits for drafts and images. It needs a card. Unless you cancel before it ends, your plan starts and the first month is charged. One trial per person, business and card.
  • Upgrades start straight away and are charged for the rest of the month. Downgrades and cancellations take effect at the end of the month you've paid for.
  • Refunds follow our refund policy and the Australian Consumer Law.

Ending your account

  • You can cancel your plan at any time in Settings > Plan and billing, and ask the admin to delete your account.
  • We may suspend or close an account that breaks these terms. If we close it without a breach on your part, we'll refund any unused paid month.

Your information

The privacy notice says what we keep, who else gets it and why.

Nothing in these terms takes away your rights under the Australian Consumer Law. Our liability, the governing law and how disputes are handled are to be set out here once our lawyer has reviewed this draft.